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    School Technical Officer - Charters Towers School of Distance Education

    Job Reference QLD/NQR262807/17
    Closing date December 20, 2017
    Location Townsville region
    Type Full-Time
    Status Permanent
    Contact (07) 4754 6888

    About this job

    Your Role

    You will have responsibility for leading some of the following activities and undertaking the following key tasks:

    • Provide advice and assistance on maximising the potential of ICT operations within the school/college, including acquisition, installation, operation, maintenance, repair and replacement.
    • Support the school community with technical advice, instruction and assistance with electronic equipment, in accordance with departmental, school and manufacturer’s policy, guidelines and network standards.
    • Assist in the provision of in service training to staff, on the effective application of ICT tools to successfully achieve and deliver educational services to students.
    • Provide effective and efficient support to staff and students to resolve problems associated with school computing facilities, whilst ensuring high end customer focus and communication.
    • Provide regular preventative maintenance, routine and emergency repairs to all ICT facilities and associated electronic equipment.
    • Maintain a range of technical services and accountable records related to the support of ICT, including infrastructure, used by the school/college.
    • Communicate with various stakeholders, including Regional and Central Support, on technical matters and provide technical advice, when required.
    • The suitable applicant would require the following skills and knowledge:
      • Technical knowledge of server hardware and configuration, and networking peripherals.
      • A high or good level understanding of PC desktop and laptop systems, Apple iPads and printer support.
      • Excellent communication and interpersonal skills.
      • Sound working knowledge of network security and security protocols.

    A mandatory requirement of this role is:

    • TO2 appointees must have possession of a diploma qualification relevant to the tasks outlined, from a recognised tertiary institution or qualification which, in the opinion of the Director-General, Department of Education and Training or delegate is acceptable.
    • TO3 appointees must possess a diploma qualification relevant to the tasks outlined, from a recognised tertiary institution or qualification which, in the opinion of the Director-General, Department of Education and Training or delegate is acceptable and;
    • The successful applicant will be appointed to the TO2 classification with eligibility for progression to the TO3 level following assessment by a selection panel on specific criteria as outlined in Part 4, 12.8 (b) of the Queensland Public Service Officers and Other Employees Award – State 2015
    • The successful applicant  will be required to attain the DET Orange Card School Administrator (OC SA) certification to access the school network, enabling the officer to perform high level support tasks including server technologies.  The content of the course contains aspects of supporting the DET Managed Operating Environment (MOE) as well as Government legislation.  This course is only available within the DET network

    This is a TO2 progressional position as per the Role Description. The successful (QLD Public Service Officers and Other Employees Award – State 2015) once specific criteria have been met or demonstrated. Salary rate shown is reflective of TO2 to TO3 classification range. 

    To apply please provide the following information:

    • a brief resume including contact details for 2 referees (one of whom should be your current supervisor)
    • a maximum 2 page written response outlining your suitability for the role referring to the key capabilities under “How you will be assessed”.  

    Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

    Applications from recruitment agencies will not be accepted. 

    will be assessed”.  

    Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

    Applications from recruitment agencies will not be accepted.